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Carriers Charged With Misleading Ads, Charges

Article Comments  45  

Jul 22, 2005, 10:33 AM   by (staff)
updated Nov 15, 2007, 6:17 PM

New York City Department of Consumer Affairs has recently charged all national carriers of deceptive advertising. The charges accuse each carrier of advertising a rate plan or feature for one price in large print and then including additional charges or restrictions in small type or elsewhere. Verizon and Cingular have settled charges with the department, but Sprint, Nextel and T-Mobile are allowing their cases to proceed to court. In California, complaints have been filed with the Public Utilities Commission against Cingular and Sprint for charging customers for unsolicited text or multimedia message advertisements sent from the carriers themselves.

Reuters »
New York Times via CNet »

Comments

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This forum is closed.

wfine81

Jul 22, 2005, 10:39 AM

Who doesnt do this?

Doesnt every single company in every single feild do the same thing? I mean look at any car zdvertising commercial they have a huge disclaimer at the bottom of the screen that is in microscopic print. Every company has their disclaimers that they dont want you to see.
captainplooky
So it happens elsewhere and that makes it right? Come on now...

From the article
"You can't promise a great deal in the headline and hide the true costs in the fine print," the consumer agencies' Acting Commissioner Jonathan Mi
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trey1475
Why are yall mad this will probably be better for the cosumers. Yeah other industries do this but at least this is a start. Cosider this a benefit!!!
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muchdrama
wfine81 said:
Doesnt every single company in every single feild do the same thing? I mean look at any car zdvertising commercial they have a huge disclaimer at the bottom of the screen that is in microscopic print. Every company ha
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pcrisp07

Jul 22, 2005, 11:23 AM

SOAB

what! they didn't include their mandatory cost recovery fee for government mandates in their headline, and now a government agency is pressing charges, I can understand a lawsuit for unsolicited text messages being charged by the carrier, but come on what type of business doesn't do this, will the car dealerships be sued for talking fast at the end of their commercials about the hidden costs of buying a car? what next?
muchdrama
pcrisp07 said:
what! they didn't include their mandatory cost recovery fee for government mandates in their headline, and now a government agency is pressing charges, I can understand a lawsuit for unsolicited text messages being c
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outsideAG
Car commercials aren't really a direct analogy. That would be more like a carrier putting their entire T&C in every ad.

Personally, I think that cell phone companies should be forced to give non-tax "regulatory" fees equal prominence in advertisin...
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thespike66
First of all, Cingular wireless doesn't do 1.25$ out of every customers every month. It's a lot less than that. Most of you guys actually beleives that wireless carriers have it has easy as the wireline carrier. THERE is a big scam.

Now, anybody he...
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