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Motorola Acknowledges Atrix 4G Voice Issues

Mar 24, 2011, 8:50 AM by Eric M. Zeman
updated Mar 24, 2011, 6:13 PM

Responding to user complaints about voice quality degradation on the Atrix 4G smartphone, Motorola has acknowledged the issue and says the company is looking into the cause of the problem. It is asking for customers experiencing the problem to fill out a questionnaire in order to gain more insight into the issue. Motorola will provide more information once a fix/update is available. Motorola issued a statement regarding this issue this evening. "Motorola Mobility is aware of a very small number of ATRIX 4G users who have reported low audio issues when placing voice calls. Motorola ATRIX 4G is designed and tested to meet our high standards for audio quality. As part of our longstanding commitment to delivering high quality products that our customers love, we believe in reacting even when identified issues impact only a handful of users. Motorola is evaluating further optimization of audio levels in a future maintenance release. Any consumer who experiences this issue should contact a Motorola customer support center."

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AT&T today announced that all of the Android handsets it has released in 2011 will receive the Android 2.3 Gingerbread system update. The Motorola Atrix 4G will receive Gingerbread starting today, and the HTC Inspire 4G will have access to Gingerbread in the coming weeks.

Motorola Atrix 4G

4" display 540 x 960 pixels
dual-core Nvidia Tegra 2 AP20H processor 1 GB RAM
1,930 mAh battery
Memory Card Slot, Headphone Jack (3.5mm), Fingerprint Reader

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This forum is closed.

bobc74

Mar 24, 2011, 9:15 AM

Really?

You mean the "it's a phone, no it's a laptop, no it's a phone" has voice issues? Then I guess it's really NOT a phone afterall. HAHAHA.

dgrave2929

Well put, I was thinking along the lines of you mean that another Motorola product that is ****, doesnt have good call quality. They should have given up with the Razr.. Lol, to be honest I will NEVER carry a motorola product as long as I am in this i...
(continues)

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island-guy

Mar 24, 2011, 1:47 PM

Nothing wrong with my phone....?u

I actually find the phone sounds good, by At&t standards that is, on H+ network. I think the network is problematic because it's noticabley worse Edge. And BTW, thanks for crippling my phone to hobble on the new 4G network.

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Motorola Acknowledges Atrix 4G Voice Issues

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