Visible Completely Overhauls Plans

I loved the idea of a $30 B.Y.O.D. Plan. Unfortunately, after nine days with no working Internet. After five contacts via chat I had to give up.

Really nice plan overhaul. Competitive for a Verizon subsidiary.
No live Reps. All on-line. Through their website and Facebook page.
Probably what keeps the price down.
Preferable to have a live rep when there are issues but I guess there's a sacrifice for their pricepoints.