How Sprint loses millions of dollars monthly
http://whiskeyandthemorningafter.blogspot.com/2010/1 ... »
Would it be too much to ask for a brief summary, or a cut-and-paste?
dj89 said:
Remember that some of us poor souls have firewalls, and cannot go to those sites.
Would it be too much to ask for a brief summary, or a cut-and-paste?
The most important part was at the very bottom...
"*DISCLAIMER* This is a blog and the opinion of the author thereof. The author is not employed by Sprint or any of it's contractors, vendors or dealers."
They guy had a great story but not one source to back it up. I'm not saying it's not true, but, again, he did not list any sources.
jamescan said:
I don't think Sprint would comment publicly on anything internal they didn't want to share with the public. They were extremely quiet about telling customers about the employee who was compromising customer accounts. The author wrote a new piece that I just saw on their page. Looks like a lot more details and names are mentioned.
That would be feasible if this was 1953. But in 2010 companies can't even fart without it being all over the news media. If this was a reliable as you guys would like to believe then I think there would have been actual media coverage on the subject as opposed to some random blogs. Again, not saying it's NOT true, but blogs do not = reliable news sources.
Wired, Ph...
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Both stores pulled up the "create new customer" screen (or whatever it was) and entered in al the same customer information. Then, the employee at store one and the employee at store two both hit the "activate" button at the same second....
It glitched the billing system and rang through as a double commission, two new customers and only one line of service, one monthly bill, one telephone number!
He had more scruples than most and left that company quickly to find a new career in a totally diffe...
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