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SWEET!!! NEW CSAT!!!
This is the 3rd time sprint has changed the csat, let's confuse the customers and make them listen to a 5 minute survey call. Guess we got to switch it up and let them know all 1's is for Number one!!! I'll give sprint corporate the big number one my middle finger!!!!!!!!! 😈 😈 😈 😈 😈
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They completely switched the survey so that now the customers who usually speed through with all '5's will accidently give us negative marks?
Awesome.
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It's because too many people were coaching the customers on giving 5s and stuff.
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