Sprint finally on top.
Sprint Recognized as a J.D. Power 2011 Customer Service Champion
Distinction from the voices of Sprint’s most important critics – its customers – comes one week after Sprint announces 12 consecutive quarters of improvement
OVERLAND PARK, Kan.--(BUSINESS WIRE)--Last week Sprint (NYSE: S) announced its 12th consecutive quarter of improvement in customer satisfaction and first call resolution¹. Today, the company was recognized at the J.D. Power and Associates Customer Service Roundtable in Las Vegas as a J.D. Power 2011 Customer Service Champion – one of only 40 companies to have earned this distinction.
“We are pleased to receive this distinguished honor and proud of...
(continues)