HTC Evo V leading to higher charges???
Just purchased an Evo V for VirginMobile.
I'd been on the $35/mo (300 voice minutes plus unlimited data) plan - auto deducted from credit card.
I NEVER use up all 300 voice minutes. A day after I purchased the Evo and switched over to it, I ran out of minutes...
I went online to top-up, and decided to just reset the billing cycle to "today."
Lo and behold: email verification arrived. It claimed I'm still on the $35/month plan, but the total charge was _$50!!_
Fine print indicated they're charging $15/mo to activate the wifi hotspot in the Evo.
Instantly I complained to customer service in email. I'd read nothing about that charge while doing due diligence before purchasing the handset, and there's nothing I could find onlin...
(continues)
I'd been on the $35/mo (300 voice minutes plus unlimited data) plan - auto deducted from credit card.
I NEVER use up all 300 voice minutes. A day after I purchased the Evo and switched over to it, I ran out of minutes...
I went online to top-up, and decided to just reset the billing cycle to "today."
Lo and behold: email verification arrived. It claimed I'm still on the $35/month plan, but the total charge was _$50!!_
Fine print indicated they're charging $15/mo to activate the wifi hotspot in the Evo.
Instantly I complained to customer service in email. I'd read nothing about that charge while doing due diligence before purchasing the handset, and there's nothing I could find onlin...
(continues)
...
