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NO DIRECT CUSTOMER SERVICE FOR METRO???

lorilicious

Sep 30, 2005, 12:48 PM
Hey I have a customer srvc # 888-863-8768 and we NEVER get LIVE help, even if you press ZERO, you can't get through a real person unless you go to activations. Could someone tell us wtf!
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Mayo211

Sep 30, 2005, 3:33 PM
for a smaller company like Metro, that's no surprise. They will spin you in circles for awhile and hope they some how answer your question. If they do have a Customer Care line, they will most likely be 3rd party. When they get bigger, they may do in house.
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djdelay

Oct 13, 2005, 10:01 PM
If ya want to call em.....try 866-862-3397.
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lorilicious

Oct 14, 2005, 11:13 AM
Hrmm.. this is not for metro pcs but for the insurance company, they can't help with service issues ๐Ÿ™‚ we need a METRO PCS phone # that offers live help
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djdelay

Oct 19, 2005, 10:38 PM
๐Ÿ˜ณ ๐Ÿ˜ฒ my bad ๐Ÿคญ ....I was looking at wrong number. That was the call in number for us from Metro PCS customers...the only call in number I have for Metro PCS is the same one you do.
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MACKDEEZY510

Nov 15, 2007, 8:29 PM
If there is a direct number for metro pcs, I don't know what it is. I call the 8888metro8 number and can never be directed to a representative. if i call a metro pcs store, i have to listen to the all the menu options "as they have changed" lol. my solution was walk into the nearest metro pcs store.
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metro_guy

Nov 16, 2007, 1:09 PM
its not that hard to get a rep on the phone... ๐Ÿคจ
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MACKDEEZY510

Nov 16, 2007, 2:59 PM
yeah i just figured it out trying to pay my metro bill, i kept saying "pay my bill" clear and even annunciated after many times, then finally, the voice automated system said she'll direct me to someone who can help me. ๐Ÿ˜Ž
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phone_seka

Nov 22, 2007, 6:22 PM
the 1 888 869 8768 is thE dirrecT numbER TO metrO,ITS nOT a 3Rd parTY oR NUn of THat soRt, IT UsTO bE thaT YOU PReSS 1-4-3 FOr inG, AND 2-4-3 fOR spa.. But LiKe sAid bEFoRe, it hAs chANgE, we DEaLERs havE A DIREct NUmber fOr Our SerVIcES,But ofCOres you HAvE TO havE A DEALEr Code,N e wAYS...THe beST WAy IS WHEN you Call THe 1 888 NumbER JUST Say actiavate mY pHone,and ull Get THREw
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MACKDEEZY510

Nov 26, 2007, 5:36 PM
kewl thanks
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