easyEdge/Picture Messaging
Just a question...was wondering how everyone is selling the new easyEdge/picture messaging pricing. I'm finding it harder than it used to be. When it was set up on the older system, it seemed easier to sell it to people, even though you had to explain mg/kb to most people. Now all it seems they hear is the money for the easyEdge package...then the money for the picture messaging package. By the time you're done, they've added 10-15 bucks onto their package. Any hints?
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Tell them theres not as much of a need for them to have the 10mb plan since the pictures no longer eat up your easyedge data pool. That seems like a good way to start to push it more, just be like pay 5 bucks less get less data since your picture messaging isn't using it anymore.
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I get a lot of people who only want to send pics, not download stuff (at least until they've had the phone a few weeks, then everyone wants to download!)- if they're not sure about paying for both, talk up the per-use .25/msg picture messaging. We always give our customers a call after they've had the phone awhile, once they've sent a few pics at 25 cents a pop they realize what a better deal the packages are!
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