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Battery swap in Chicagoland

jacksback

Apr 17, 2009, 8:17 PM
Stop wasting your money on buying a battery for your phone if u r a uscc customer. Beginning 5/19, uscc will swap your battery out for free if the phone is still within the first eighteen months of purchase. This does not cover liquid damage.
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jjones6993

Apr 17, 2009, 9:06 PM
WHy would you post this...you obviously dont care about the company having a competitive advantage...hope you get fired!!!

I guess having people ina chat room think your cool because you are in the know gets your rocks off...

like I said previously I hope you get FIRED!
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usccsucks

Apr 18, 2009, 9:52 AM
i dont think this is like super secret.

we have been doing the trial in TN for over 6 months. anyone that researches a little on the web would know this.

and we still replace even with water damage.
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Santi

Apr 18, 2009, 1:38 PM
this actually is going to be advertised. It's not a huge secret. We will be spreading the word, even if it means on phonescoop.


Chill out. 🙄
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usccinstl

Apr 19, 2009, 2:29 PM
We got the training DVD here in my store last week and will be rolling it out in May in STL just like the rest of the company. I'm excited, I think it will be great.
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usccsucks

Apr 20, 2009, 9:19 AM
My manager and my AAE are in that video! WOO! 😁
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usccinstl

Apr 21, 2009, 5:52 PM
We will be watching that as part of our store meeting in about two weeks. Exciting stuff! Are yall in Knoxville?
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knoxvegas75

Apr 22, 2009, 9:34 AM
i am and the program is great. We saw so much positive results and its a nice selling point over the rest of the carriers. Can't wait for more things like this!
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uscellagent22

Apr 23, 2009, 4:45 PM
Hey knox, did your accessory sales go down any because of it? I think thats my biggest concern with giving batteries for free. but I can see the bigger potiental of getting alot more renewals outta the deal.
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knoxvegas75

Apr 26, 2009, 2:41 PM
We never sold batteries sorry.
The good will it creates and renewal capability is huge.

The traffic creation for other accessory sales is still good.

Remember they came in thinking to spend 40.00 on a battery and they can get a free battery and a case for 20-30 or usb or memory card...list goes on it is def more accessory opportunities for the store.

We train our workers to look take every customer opportunity as the ability to see if the customer needs anything. Feature attachment, new line, case charger ect... anything will bring more revenue for the store and employees.

The batter program defiantly brings in more of those opportunities to serve the customer
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usccinstl

May 8, 2009, 10:20 AM
Here we are a week from it, I've taken the training courses and I'm excited. This will be great. Knox - how was the advertising for it down there? Will we see TV/radio? Or was it just word of mouth and bill insert/mailer type stuff from our side.
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Bad_Majick

May 9, 2009, 11:42 AM
calm yourself jjones this is not a secret at all in fact was are supposed to be talking about it. why would you wish someone to get fired grow up. and yes it covers liquid damage
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