DC(chirp) Connecting Problems
I've had my boost for some time now, but since the first day, I've never been able to receive a DC(Chirp). I've called, and had my IMEI(i think) set to default, and that was suppose to fix it, but it didn't. I just want to know if their is some type of fix for this.
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Dirt...Is there a way i can contact you on Sunday the 12th?
You can contact me at jessloren60@yahoo.com privately, i will try and help you resolve this problem but I need to be able to contact you at a different phone # than your boost so we can troubleshoot the problem... i feel confident we can either resolve it or I can figure it out and advise on a resolution. I work from 11am to 11pm Mountain Standard Time on Friday-Saturday-Sunday-Monday, I will check my mail before I leave at 10:15...Jess
You can contact me at jessloren60@yahoo.com privately, i will try and help you resolve this problem but I need to be able to contact you at a different phone # than your boost so we can troubleshoot the problem... i feel confident we can either resolve it or I can figure it out and advise on a resolution. I work from 11am to 11pm Mountain Standard Time on Friday-Saturday-Sunday-Monday, I will check my mail before I leave at 10:15...Jess
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are you talking about alerts or actually making direct connect calls?
1. make sure you power cycle your phone, becuase that could impact the problem.
2. make sure nothing on the phone that doesnt have any restrictions. (not sure if phones even would have that, jess would know more then me about that)
3. perhaps your account is under negative make sure it isnt.
4. there could be a restriction on your account.
5. you could master reset, if you have that on your phone, but it isnt a good idea especially if there is an outage in that area.
1. make sure you power cycle your phone, becuase that could impact the problem.
2. make sure nothing on the phone that doesnt have any restrictions. (not sure if phones even would have that, jess would know more then me about that)
3. perhaps your account is under negative make sure it isnt.
4. there could be a restriction on your account.
5. you could master reset, if you have that on your phone, but it isnt a good idea especially if there is an outage in that area.
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the most important question is; if the phone isnt working for all that time why are you still having it in your possession?
anyway, what i think would be going on is probably a restriction on your account, and whether it has to deal with your balance being under a certain $ amount, or they restricted those things on someone's behalf.
there really isnt anything that someone can do if the above situations are the case, however, if it isnt the case, then something else must be the matter. for example, the phone could be bad, and the network could be not good.
i dont really deal with Boost, but i think you should just go to customer care to see what is going on and perhaps have your phone fixed or whatever they can do to rectify this ...
(continues)
anyway, what i think would be going on is probably a restriction on your account, and whether it has to deal with your balance being under a certain $ amount, or they restricted those things on someone's behalf.
there really isnt anything that someone can do if the above situations are the case, however, if it isnt the case, then something else must be the matter. for example, the phone could be bad, and the network could be not good.
i dont really deal with Boost, but i think you should just go to customer care to see what is going on and perhaps have your phone fixed or whatever they can do to rectify this ...
(continues)
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The phone was given to me by my girlfriend, that's why I still have it in my possession. It's a Nextel issued i860. It doesn't give me any type of message when I DC(chirp) or call anyone. Neither does it give me anything one someone calls me. Just when someone trys to DC me. Then it pulls up User Not Available. It can't be a restriction on my account, I know there is money on it. I bought the sim card and an 40 dollar card, and it's been doing this problem since Day 1. I've called Customer Care, and I've emailed them, but with the email, I've gotten no reply. When I called them, she set my IMEI(I think) to default, and she said that would fix it, but it didn't.
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lol so much she loves you.. hahah. you should def. dump her. hahah jk.
you might have them refreshing the whole system, that could help.. user not available usually means the phone is off..
as i said i am not too familar with boost, so i have asked around to people who actually are inside Boost. i will see if i can answer by them soon. (you could always email Jess here on phonescoop)
well even if you have money in there, sometimes you can actually restrict certain features..
i wish i could do more to help..
i would just keep calling and emailing them..
you might have them refreshing the whole system, that could help.. user not available usually means the phone is off..
as i said i am not too familar with boost, so i have asked around to people who actually are inside Boost. i will see if i can answer by them soon. (you could always email Jess here on phonescoop)
well even if you have money in there, sometimes you can actually restrict certain features..
i wish i could do more to help..
i would just keep calling and emailing them..
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Lol, it's not like that, it was her old phone. But I've talked to Jess, he just hasn't emailed me back yet.
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hahah. i am just kidding with ya man.. make her buy you a new phone.. lol.
jess will respond dont worry, becuase i have talked to her in the past and she is pretty quick with emails.. let it take time..
if it is not costing you then dont worry about it now.. lol.
jess will respond dont worry, becuase i have talked to her in the past and she is pretty quick with emails.. let it take time..
if it is not costing you then dont worry about it now.. lol.
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Hey Dirt..I have attempted to call you many times but never seem to catch up with you !!! Are you still having problems ?
Jess
Jess
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