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Problem with Boost Phone

sprincezz

May 16, 2006, 2:23 PM
I've been having a problem with my phone for about a month now. When other people call me, the call goes through, but they cannot hear the ringing on their end (and therefore, they think something is wrong with my phone and may hang up). If they wait on the line long enough, the call does go to voice mail like it should (and I can pick up the call if I'm available).
I have experimented with this a little bit and have noticed that this happens on calls from my home phone (a land line), several other landline phones, two different friends' cell phones (one alltel, the other cingular). But that it doesn't happen from my mom's cell phone (also boost), or the boost customer service.
I have called boost customer care twice. The first time...
(continues)
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jessthemess

May 16, 2006, 4:32 PM
Sprincezz that answer from Customer service sounds silly to me ! How about you?

I really would have to call you on a second line so we you and I could troubleshoot it....wierd issue!
I will not be back to work till Thursday, so please access my profile and give me a number where I can reach you and a good time to do it. Remember, I am in Mountain Standard Time. I will be at work from 10am til Midnight, so you let me know what works best. I would have to be able to open your account and get your password before we could really make an headway, sorry!

Let me know please, Jess
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