get a clue
alright... I'll come right out and say i'm a verizon man. I come in here to get info on my competition and all i ever find is alltel people arguing about network size. Fact is... who cares! Where your network is at is just as important. Cell phone coverage in the Sahara wouldn't be too profitable. I'd just like to see some of the alltel folks realize that they're not a top tier provider before they run their mouths. I mean hell... even sprint and t-mob got more than you.
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It is not just about where the network is. Just because a network is in a more profitable area doesn't mean a thing to joe cell phone user. Especially considering because vzw and sprint rely on alltel for rural coverage they have a reciprocal roaming agreement so alltel can go onto their networks whenever and where ever they want for free.
Top tier has nothing to do with where a network is. It is about how the network performs, how the company treats it's customers, to a small degree what devices are available, it's pricing. If Alltel was offered everywhere vzw and sprint and att were i can guarantee you that alltel would have more customers. They are priced more fairly, provide better service, their network is just as if not more "reliab...
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Top tier has nothing to do with where a network is. It is about how the network performs, how the company treats it's customers, to a small degree what devices are available, it's pricing. If Alltel was offered everywhere vzw and sprint and att were i can guarantee you that alltel would have more customers. They are priced more fairly, provide better service, their network is just as if not more "reliab...
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Themps, Great point. And the funny thing is the my circle is still better and cheaper than all the unlimited plans...
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That's odd about the reciprocal roaming agreement, because I know out where I'm at, Alltel ended that with Verizon about September of last year.
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Kagehiru said:
That's odd about the reciprocal roaming agreement, because I know out where I'm at, Alltel ended that with Verizon about September of last year.
Or maybe that Verizon ended the agreement, and not Alltel? Since Alltel signed that big roaming agreement with Sprint, Verizon has ended their agreements with Alltel where they can, and if they can't, then if there is another CDMA carrier serving the same area, then Verizon will move that one up in priority. There aren't many areas that Verizon allows people to roam on Sprint, and Verizon didn't like it that Alltel made the agreement to have Sprint priority over all CDMA carriers. But that agreement Alltel made with Sprint had to do with EVDO roa...
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No it has not ended yet. Verizon can't end it because they signed a contract for it or 10 years. Will likely be in place until it expries some time in the 2010 or 11 i can't remember. And that is if they don't resign one with EVDO included. Which vzw could benefit from immensely.
Right now Alltel's phones PRLs have Sprint listed higher in the priority then vzw now. So your phone will now look for sprint first, then vzw. Because sprint is cheaper.
There are a few small areas where SIDs are neg'd so they phone won't see them. But those are very few areas.
Right now Alltel's phones PRLs have Sprint listed higher in the priority then vzw now. So your phone will now look for sprint first, then vzw. Because sprint is cheaper.
There are a few small areas where SIDs are neg'd so they phone won't see them. But those are very few areas.
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Oh and yes, Verizon did the same thing with their phones PRL because they were upset with Alltel. Move USCC, etc up in the priority.
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I wish I remember which areas Verizon stopped allowing people to roam on Alltel, but I do know that Appleton Wisconsin is an area where Alltel was moved down in priority for in-market roaming. That used to be higher in priority outside of their native network, but USCC got bumped up. I do know SW Wisconsin west of Madison Wisconsin USCC got moved up, and where USCC got divested Western Wireless licenses (lord knows how bad that network is) in Nebraska got moved up in the list.
FYI Verizon's PRL for AC 2/Nationwide has it setup to where if it isn't in the roaming list, it doesn't see the network at all, since it's only setup to roam on networks in the list. Older PRL's from local digital choice &
AC 1 did have to put SID's in the ro...
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FYI Verizon's PRL for AC 2/Nationwide has it setup to where if it isn't in the roaming list, it doesn't see the network at all, since it's only setup to roam on networks in the list. Older PRL's from local digital choice &
AC 1 did have to put SID's in the ro...
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Being of a Verizon persuasion, I can say we're still utilizing Alltel towers out here. For the most part, Alltel is not using our towers, though. It made for some unhappy customers awhile back.
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Kagehiru said:
Being of a Verizon persuasion, I can say we're still utilizing Alltel towers out here. For the most part, Alltel is not using our towers, though. It made for some unhappy customers awhile back.
Yeah, most of the unhappy Alltel customers were in Sprint affiliate markets, but some corporate markets too where Sprint's network isn't up to par. Some Alltel customers had to hack their PRL's to move voice calls on Verizon up in priority, just to have the better network where Sprint sucked. I'm not sure how much Sprint made improvements with their network in Milwaukee Wisconsin, but when my friend on Sprint moved up there from Griffith Indiana, his phone roamed on USCC a lot (outdoors), and he k...
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Yeah overall verizon has done a better job with network build out then Sprint. Although that has a lot do to with the propagation characteristics of the cellular band there is more then just that in other areas.
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They haven't ended the agreement. It is a lot more complicated then that.
The PRL move sprint higher on the priority list because the agreement is more lucrative. Where are you? I can tell you whether you can still roam on vzw or whether it was neg'd. But 90 percent of the network does not have an verizon system blocked.
The PRL move sprint higher on the priority list because the agreement is more lucrative. Where are you? I can tell you whether you can still roam on vzw or whether it was neg'd. But 90 percent of the network does not have an verizon system blocked.
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well said themps. I can say personally here in good ol' wyoming, I'm an area manager for an alltel authorized dealer. and customers options are verizon and alltel(used to be Western Wireless here). and 80% of our new activations are verizon port overs. My best selling tool is by far the verizon catalog. Set theirs by my alltel brochures and i don't even need to say another word. says something.
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I agree with this thread. I'm currently an Alltel customer. I'm also a former Verizon customer of almost 4 years. And I can tell from being a customer of both, Verizon has better quality, options, phones, better txt messaging service, mobile web, etc. Alltel claims to have coverage in some areas where I live and it says "No Service" on my screen. With Verizon I actually had service. So that "largest network" claim doesn't work everywhere. While on that subject, most of the coverage I have outside my home area is with agreement of other carriers (like Verizon 😎 ). I don't get as much EVDO like I did with Verizon. One thing I hate more than anything is Alltel's txt messaging sucks. It takes forever for the network to send a message....
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In your area they may be like that. But my area doesn't have the problem, and I haven't heard of other areas having that problem. And I'm all over the internet so I would hear at least something about it.
Also where are you getting no service? Make sure your phone is set to standard scan/automatic and not home only. Because if you had service where verizon did you should have it with alltel. Even if at paid roaming. There are a few small areas where this may be an exception. If a vzw sid is neg'd or the roaming partners that could be an issue. What is your general area of service?
Also where are you getting no service? Make sure your phone is set to standard scan/automatic and not home only. Because if you had service where verizon did you should have it with alltel. Even if at paid roaming. There are a few small areas where this may be an exception. If a vzw sid is neg'd or the roaming partners that could be an issue. What is your general area of service?
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I live in Virginia, in the most south western county. Its a small area. But their map shows coverage in our whole county, but once you drive toward the "Virginia tip" it cuts out, for several miles. But Verizon gets coverage through the whole county. And my phone is set to standard scan. It's a RAZR 2 so its fairly new. And no its not because its a Moto, anybody with Alltel has the same problem. And everbody in this area has the same txt problems too. They're not so bad anymore but for a while there I was about to go back to "snail mail". It would've been faster. It all depends on where u live really (I guess), AT&T, Verizon, Alltel etc. it depends on the towers and network. I mean, at&t has more bars in more places, except here, w...
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Get a clue about their "customer service". Read my thread on the 15 day thing. So what we now have is a customer who has 4 lines of voice service that will be porting over to VZW in 8 months because Alltel is screwing her over on her trial of an aircard. You wouldn't see that happen at Verizon Wireless. 1st, we have a 30 day policy. 2nd, if someone ports over to another carrier VZW pays FOR EVERYTHING except downloads. So for this customer they would have had everything refunded. Instead, Alltel is saying she gets NOTHING refunded. And who cares about those other four lines...(that was what she said customer care told her...they said this issue has nothing to do with her other four lines.)
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I did post on your other thred - but to be honest, NO CARRIER IS PERFECT. 99% of the time its the customer blowing it out of content. Screw the whole "customers are always right" thing b/c americans have abused that. I dont work for alltel im just stating what I think. C.S. probably said lets not look at those other lines b/c those arent effecting the aircard, and she prob. took it the wrong way. VZW has c.s. issues to. Get over it. These forums are not for bashing other companys / carriers.
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Not bashing...just asking if that is in fact the case; that Alltel will not refund this to a customer. Instead they will create such a disgruntled customer that they will loose the 4 voice lines as well.
I did have to respond about the whole "We have great customer service" comments though. To me, some of these policies are far from "great". And you pushing it all back on the customer is lame. I told you I saw the purchase receipt. But yet you make comment "99% of the time its the customer blowing it out of content. Screw the whole "customers are always right"". Also, if I saw a customer with a 4 line family share and she was having issues with one card and needed another carrier because their data network worked better in one certa...
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I did have to respond about the whole "We have great customer service" comments though. To me, some of these policies are far from "great". And you pushing it all back on the customer is lame. I told you I saw the purchase receipt. But yet you make comment "99% of the time its the customer blowing it out of content. Screw the whole "customers are always right"". Also, if I saw a customer with a 4 line family share and she was having issues with one card and needed another carrier because their data network worked better in one certa...
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It is def. an akward thing to happen... I didnt know that you couldnt return anything within the 15 day period if ported?
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You know this stuff happens all the time with every carrier. I'm an alltel dealer here in wyoming, and almost 60% of my monthly new acts are from Verizon customers who are fed up with verizon because of some customer service issue (or the fact our in town coverage is literaly four times that of verizon)but I've also had some of my customers cancel and switch to verizon just because I didn't give them the right answer to their problem. I will always do my absolute best to help a customer in need to resolve any situation. Unfortunatly however, we have only so much flex room with what we can do for a customer, same as everyone else. But to say that Alltel or verizon or sprint or ATT is the worst because of their customer service is frankly qui...
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