What do you know about the locations below?
Call Centers
Little Rock, AR
Maumee / Toledo, OH
Phoenix, AZ
Youngstown, OH
Tampa, FL
Virginia Beach, VA
Manhattan, KS
El Paso, TX
Shreveport, LA
Greenville, SC
Springfield, MO
Issaquah, WA
Charlotte, NC
Longview, TX
Also, I think VZW has centers in Tampa, Chandler (phoenix) and greenville... 👀
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Alltel has a tech support call center in Mankato, MN
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I hear the only Alltel callcenter surviving will be Little Rock.
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they are not going to get rid of that many call centers closing because thats too much money lost and i am pretty sure my job is safe as the call center i am is completely company owned and operated... dont have to worry much if the company owns everything
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All I can say unless you are working the little rock call center you better be dusting off your resume.
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to me that doesn't even make sense. I hate when people get on here and act like they know everything. It doesn't matter which forum I'm on. Now I'm not in wireless I just really enjoy this site but from a business point of view is it really a good idea to cut down all of that customer support when you are adding millions of customers. Maybe I'm wrong though just my opinion. 🙂
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Why would you cut support when adding customers? cutting support = longer hold times and more upset customers and lower SLA
Will
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When Alltel purchased Western Wireless (Cell One) in 2005 we kept a good handfull of their call centers - Leads me to believe we will keep a majority of the Alltel Call Centers once we transform into Verizon...
Adam
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They'll keep the best of both, and the rest will be free to seek other opportunities.
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Heh. Talk about a euphemism.
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What call centers did you get from Cell ONE?
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