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Alltel contract in non divested market living in divested market
I have alltel phone numbers from southern minnesota and now live in Fargo, ND a divested market. I need to get local numbers in Fargo, nd and have a store that I can get service at locally. I need to get my phone contract cancelled because of this. Has anyone heard anything about getting out of the contract because customers can not get help in a divested market. I would have to drive 3 hours to go to a store I could actually get serviced at. All I want to do is get those cancelled and get a local Alltel number in Fargo without the cancellation fees of my non divested phone numbers. If anyone has any tips let me know. Thanks.
P.S. I dont see how they can do this because I didn't sign a contract with verizon i did with alltel
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You can't do it by phone? Call the Customer Service 800 number - they can best help you.
Re your P.S.: Verizon bought your contract with Alltel. The contract gave Alltel the rights to sell you as a customer pretty much at will.
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You currently are in quite a pickle. What you are trying to do is called a Market Transfer. The problem is that in order for a company to let you transfer your contract to a number in a different market, that company needs to have stores in that market. Now I know you're going to say, "Alltel and Verizon both have stores in those markets, so what's the issue?" The issue is this: At this moment your contract/phone number is owned by a third-party trust company. That trust company has stores in Minnesota, Nebraska, Iowa, etc (these are all the non-divested stores). The customers who are part of the divested markets are owned by the same third-party trust company but in a different part. It's almost two separate companies in a sense. S...
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