BlackBerry Storm 9530

Hello fellow berry users. I recently ran into a major problem with my BB Storm yesterday. I ran an update for my VCAST application and had to reboot it to finish installation. I pulled the battery to do a hard reboot and when the system started up, i got the error message "Uncaught Exception: java.lang.NullPointerException." At first i thought no big deal it fixed itself. But then i noticed i had no menu option for my SMS. 😳 Panicking i searched for my text folder for hours. I wasn't even able to receive new texts. I got connected to VZW tech support and it was new to them so it was a learning experience for us both. so...here is how you fix the problem:

First off, back up EVERYTHING using the Desktop Manager. TAKE OUT THE MEMORY CARD! ...
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