![](/img/p/75/2419.jpg)
BlackBerry Storm2 9550
# 3 key sticking - on a touchscreen dialpad ?!
The # 3 key on the dialpad "sticks" - it squeals a few seconds and then releases...does this both in speaker and non-speaker mode. No other key does this. I do use "3" alot (but same for 2 and 1). Just started this.
Q) Software of hardware issue?
Q) Only solution is to get another device (again)? I was hoping BB could just fix it somehow.
Thanks again to the room for the help.
Software would not conflict with a physical abnormality.
I'd be surprised if RIM would respond other than to advise you to contact Verizon. Backup your device and get a replacement under warranty.
If the other buttons work and the 3 button victimizes you, then it appears to be a short under the clicking screen.