Motorola V710
Does it ever occur to anybody else.....
... that these folks are telling you a blandly plausable date because that's the fastest way to get you off of the phone and don't actually know?
I mean, think about it. Every customer support person has a timer on their line and is occasionally penalized for staying on the line longer than others. They, of course, can't just say "No, I don't." and hang up, because that's rude. You might have a talker who presumes that you actually know the date but won't tell them and tries to weedle it out of you, resulting in an unsatisfactory statistic for your manager.
Or, even better, that the CS team *does* know about these sort of forums, is sadistic, and is telling you bits of plausable information just to time it and see how fast it will g...
(continues)
I mean, think about it. Every customer support person has a timer on their line and is occasionally penalized for staying on the line longer than others. They, of course, can't just say "No, I don't." and hang up, because that's rude. You might have a talker who presumes that you actually know the date but won't tell them and tries to weedle it out of you, resulting in an unsatisfactory statistic for your manager.
Or, even better, that the CS team *does* know about these sort of forums, is sadistic, and is telling you bits of plausable information just to time it and see how fast it will g...
(continues)
...
