LG enV VX-9900
Serious enV problem.
I got my enV on the day it was released in November. Until yesterday it was an awesome phone that never had a problem. I flipped it open last night and pressed the message button and it went to the verizon screen with the black background. It would stay like that for about 15 seconds, flash off and come back on. It's been doing this ever since. I took it to my local verizon store, and they wouldn't give me a new one, and told me to go thru my insurance to get a new one because I had dropped a few months back and there is a pretty bad scratch mark on the corner. The phone is obviously still under the 1 year warranty and this is definitely some sort of software type thing that has nothing to do with the fact it was dropped. I really don't wan...
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Thats interesting because they seam to tell almost everyone the same thing when they go back to them with a problem. I would have to suggest going back there and asking to speak with the manager....and dont take no for an answer. They will try to do everything possible to keep you from speaking with a manager, trust me I have been there. I sometime wonder if the repair techs even know how to fix phones, because they are almost always replaceing them. Good Luck,
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I just hope they replace it, with out an insurance claim. I had an issue with my phone before this, and they replaced it after I had it for almost two years, and it had water damage. They didn't even question replacing that one. I'm going to another store tomorrow, so hopefully it gets taken care of. thanks!
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Wow dont drop your phones lol It happens this phone is delegate if you drop it the chip in side could have possibly hit the main generator for the screen causing this problem
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the same thing happened to my father the other day.
they told him he needed a new battery.
so they gave him one b/c it was under warranty.
then everything was fixed. so idk if thats ur prob.
they told him he needed a new battery.
so they gave him one b/c it was under warranty.
then everything was fixed. so idk if thats ur prob.
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