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LG enV VX-9900

 

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Replacement phone?

oman0123

Jul 1, 2007, 10:30 AM
I was wondering if you guys think verizon would give me hassle on getting a replacement phone..they are just minor things but they bug the hell out of me

1. The P button does not work sometimes
2. The OK button does not light up anymore
3. Both the main screen and front screen freeze up for about 10-15 seconds sometimes
4. the phone will restart it self (although it hasnt done that in a while)

Thanks Guys!
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MFoster9

Jul 1, 2007, 12:38 PM
i have had trouble with buttons not working and some keys not lighting up and when i took it in they didnt give me any grief about getting a new one. you should be fine. if not im sure theres plenty of other vzw stores around you could take the phone to.
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carfanatic2

Jul 1, 2007, 6:34 PM
Yeah, you should be fine in getting a replacement phone. When i swapped my old 9800 out due to my inner screen freezing on me, my manager didn't give me any hassle and multi-frued me out to the enV. you should be fine. Just show them the problems. Hope all goes well.
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jeremy

Jul 7, 2007, 11:41 AM
Yeah you shouldn't have any problem with getting a new one. The restarting and freezing issues maybe could be fixed with the new enV software if you don't have it yet, but since it has physical problems they'll definitely give you a new one =)
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