Customer: I pay $7 insurance every month for this phone! Why do I have to pay a deductible?

Guess what? Every insurance company, be it health, car, phone, etc...charges a deductible. It's cheaper than having to buy a brand new phone, but it's never free. If your phone is water-damaged, physically broken, lost or stolen, you will be paying for it and that is it. It doesn't matter if you've had it for two years, two months, two weeks, or two days.

I've just spent the last ten minutes listening to our floor manager explain this to someone who thiks the rules don't apply to him. Please don't be that guy.

I read email, text and review pdfs. I almost never websurf because it's frustrating. I used the ATT Tilt and the HTC Touch Pro. I am only interested in Sprint at this time.

I have been looking at the Touch Pro 2 and the EVO. I am most concerned about syncing my phone to my outlook. I got used to using a stylus for taking notes on my Touch Pro and this is not available on the EVO.

Will the better processor and apps available be enough to justify NOT having an actual keyboard?

Also, is there a way to use Microsoft office products on the EVO?

I would really like the EVO, I just need to convince myself that it will work. Otherwise, I wait for a Touch Pro with a faster processor.

Any thoughts between the two, or a better ...
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Does anyone know what the employee discount is for the United States Airforce?

http://news.yahoo.com/video/business-15749628/raw-vi ... »

http://news.yahoo.com/s/ytech_gadg/ytech_gadg_tc2445 »

And can you believe someone from the audience actually shouted out, "Got Verizon?" LOLLLLLLLLLLLLLLLLLLLLLLLLLL 🤣 🤣 🤣 🤣 🤣 🤣 🤣 🤣

LOVE IT! LOVE IT!! LOVE IT!!! Beyond priceless!!!!

EVO!!!! EVO!!!!! EVO!!!!!! EVO!!!!!!!!!!

There appears that the Nascar Sponsor who was dying to get a hold of the rights and their name on the legendary cup series for stock cars are about to go into bankruptcy according to online reports as of late.

Is it any wonder when their fees keep increasing exponentially while their subscribers are reducing at an alarming rate due to in some cases budget cuts, coverage, the lessening of the two-way system that made Sprint Nextel what they were?

As the prices of phones keep going up with the massive unnecessary options, the plans keep getting higher and higher priced as other companies bought up their competition and have rather successfully integrated their plans with little or no changes such as AT&T taking over Cingular Wireless. ...
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ARE any of the old posters from phone scoop here??

So,

Customer escalates issue and tells me that her son hasn't used services for the last three weeks so it isnt fair that she should be billed for the month. Hmm....there apparently was nothing wrong the the phone or service, her son was just "so busy he didnt use his service" Further investigation on the account shows that there was significant usage the first week of the billing cycle, but there was little to none after that. The customer requests credit for the ENTIRE month of service because "its not fair to charge for the whole month if services are not used" After politely explaining to the customer that we bill her for the access to her contractual services for the month, and her usage is up to her, she grew angry. I further explai...
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If Sprint had the largest coverage, best prices, fastest data speeds, largest mobile to mobile community, vastly improved cs, and a premiere program that rewarded long-time customers, folks would still say they suck. Wait: they DO have those things! I rest my case. ;)

I am with TMO and ATT lookin to get all phones (4 total) on 1 carrier. 2 phones use alot of text,minutes,etc. the other 2 are for emergency or very little talking only. I need the lowest price and also lookin at possibly tethering. Is there extra cost with Sprint to tether?what about the other carriers?

Things not to say while threatening to cancel with Sprint:

-I'm going to cancel with you and go to Boost. They have better priced plans and better coverage!

(Sprint owns boost, but the plans are a little better. You get what you pay for though. As for the coverage? Well, again, sprint owns them. Coverage is either CDMA or IDEN, both of which is run on Sprint's network)

-I'm going to cancel with you and go to Virgin mobile! They have better priced plans and better coverage!

(Yeah, umm, Sprint owns them also. See previous comment)

-I'm going to cancel and go back to Nextel! 0_o

(Put down the pipe and walk slowly away)

-If you guys don't send me a new phone, without a contract, and make it free, I'm going to cancel all 5 ...
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A post in another Sprint related forum prompted me to talk about this.

As a wireless consultant at a Sprint store, I often hear of customers opting to go to Best Buy or Radioshack to purchase devices with instant mail-in rebates. The appeal of this choice is clear: it's instantly cheaper than paying the in-store cost of a phone and waiting on the rebate.

But what if you have questions about the device? Best Buy's Geek Squad charges customers ($30?) to do email set-up and other necessary customizations on smartphones. Sprint offers the Ready Now service, which is free. Best Buy Mobile charges customers to do contact transfers and even to apply screen protectors.

My store does all of this and more for free.


Finally, what if your...
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But what did it/was it supposed to resolve?

It seems that on my wife's phone, it is a "hesitant" to connect to bluetooth. Ofcourse, I have not seen it for myself but rather only heard from her on the phone when she called while driving somehow. It also took 2-3 attempts to connect the call and actually hear voice transmission, albeit while not connected over BT. Anyone else experiencing any issues? 😕

I have considered leaving AT&T for an EVO on Sprint. My daughter lives with my ex-wife in an area that only has data roaming on Sprint's coverage map (an area that only has Verizon towers). She basically never talks, only texts. If I switched her to Sprint as well, am I going to be charged for each of her texts since she is in a data roaming location most of the time?

Ok so I just want to Poll the audience here with the question, "With no upgrade eligibility at the current time (i.e., I'm eligible in February/March 2011) and about $450 - $550 in had, what would you get?"

Choices are:

a. Sprint HTC 4G Evo; OR
b. Apple iPad Wi-Fi (not 3G)

Replies appreciated and Trolls need not reply. KEEP OUT TROLLS!!

I work for United Cellular. It's the third largest Sprint preferred retailer in south with over 100 stores. It's quite horrible.


For starters, the whole operation is a franchise. This means that while my store sells Sprint products, it's not controlled by Sprint directly. Some guy owns it. Thus, we sell our phones at before-rebate prices (like any corporate store) but we lack a repair center, so we can't repair what we sell. We're almost completely impotent. Sometimes, I feel like I work at an overpriced Best Buy that offers Ready Now. One of our main goals, according to my manager, is to 'mimic' a corporate store. What a joke! This is where our problems begin. We're NOTHING like a corporate store. All we can do is push product and tell...
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As the sun goes down on the launch day of the nation's first 4G cellphone, Sprint is apparently running low on supplies of the unit with some stores completely sold out of the phone. According to The Seattle Times, the carrier's stores throughout Washington state are sold out with sales reps hoping that more supplies will be coming in soon. Sprint stores in the Twin Cities of Minneapolis-St. Paul are almost completely sold out. One would be buyer was told by his sales rep that the EVO 4G was sold out...that is, until he told the rep that he was planning on moving over from another carrier for the handset. Lo and behold, the rep went to the back office and was able to "find" a couple of unpurchased units. This happens because a new customer l...
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Im curious as to how well yesterday went for everybody! Our store kicked some but and sold out of EVO's as we made more than a quarter of our monthly quota in a day. June will be a good month.
😎 😁 🤤

Wow! This phone is awesome I have played with it nonstop. It's so much faster than my hero and the screen is great. This phone is going to definitely reduce Sprints churn and increase its arpu.

I went to my local Sprint store today. The rep greeted me and asked how she could help me. I replied, "I'm here to see the Evo." The phone is very nice looking. It got me to wondering whatever happened to the Bluetooth keyboard LG was working on over two years ago? That would be really sweet! I like options.

No extra charge. 😎