Verizon and LNP
No this is not a thread bashing LNP and Verizon taking long. Cause well personally I've never heard that argument. Im just wondering how much VZW charged customers because of the LNP. AWS charged the 1.75 Regulatory Programs Fee back in March 8,03 I believe. Did VZW introduce a new charge, put it on their monthly rates, or just foot the bill themselves (which i highly doubt)
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Lets just keep in mind that Verizon is the one who postponed LNP for 1yr when AWS was ready for it. Lets also keep in mind that it has been proven that Verizon is "Number Snatching" from customers, also starting to hear reports of Cingular doing the same thing, but not enough to state it's "proven". Whether or not Verizon is charging a fee, I don't know, but like you stated I'm sure there getting there money from somewhere.
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Don't start accusing Verizon of number snatching, becuz they are not, at least without proof of it.
This whole crap of number snatching is customer who ported away from thier prior carrier to Verizon Wireless, and for some reason or another were not satisfied, & cancel within the 15 days, and then cried to their old carrier and lied, saying "They took my number without asking me, please re-activate my service and credit the cancelation charge!"
This whole crap of number snatching is customer who ported away from thier prior carrier to Verizon Wireless, and for some reason or another were not satisfied, & cancel within the 15 days, and then cried to their old carrier and lied, saying "They took my number without asking me, please re-activate my service and credit the cancelation charge!"
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I have told this before and I will tell you again so maybe you will stop making excuses. There has been proof of Verizon snatching AWS customer's numbers. MOST of these customers had no reason to lie. Did NOT have an ETF or were asking for ANY credit. I agree that some customers that call in are "fudging" the facts to get credit, but most of the number snatching cases have not been asking for anything other than to have THEIR service back with THEIR provider, not the one who SNATCHED it. I am in no way stating this is a Verizon practice. This could just be a few dealer's idea of a joke or something, but it has been confirmed as there have been numerous examples, which I'm sure some have been reported to the FCC. As of the other day th...
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And i ask once again to provide proof to back it up.
If this is happening it would have been reported by that carrier to the FCC and the FCC would have made mention to it. I have seen NOTHING from FCC to show this is happening with ANY carrier, nor have I heard ANY customers calling in yelling at us to send the number back to the
And once again I will state, that for ANY carrier to PORT a number they need information that can ONLY be obtained FROM the CUSTOMER. Like the Customers account number with the OLD carrier, Exact Billing address with the OLD carrier, Social Security Number OF the CUSTOMER, and the EXACT name as listed with the OLD carrier.
Without the customer PROVIDING us THAT info and AUTHORIZING us to port the number, th...
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If this is happening it would have been reported by that carrier to the FCC and the FCC would have made mention to it. I have seen NOTHING from FCC to show this is happening with ANY carrier, nor have I heard ANY customers calling in yelling at us to send the number back to the
And once again I will state, that for ANY carrier to PORT a number they need information that can ONLY be obtained FROM the CUSTOMER. Like the Customers account number with the OLD carrier, Exact Billing address with the OLD carrier, Social Security Number OF the CUSTOMER, and the EXACT name as listed with the OLD carrier.
Without the customer PROVIDING us THAT info and AUTHORIZING us to port the number, th...
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I am the proof and yes I have complained so don't call me a liar! I am not bashing your company by any means, just don't call people like me liars.
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And how did we do it?? How did we get your information?? You keep leaving out the details!
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Well lets see. Were you shopping around?? Did you go into a Verizon Wireless store or an Indirect Retailer? Did you give your account # with AT&T, Billing Address, Name, Social Security #, to anyone?? or fill out any type of paperwork which was requested this information??
Oh and just to let you and everyone else know.. I know Verizon offers this, I dont know about anyone else.. But your carrier may offer a way for you to be notified if someone attempts to port your number. They would actually call you first before submitting the port request to verify you authorized it.
Oh and just to let you and everyone else know.. I know Verizon offers this, I dont know about anyone else.. But your carrier may offer a way for you to be notified if someone attempts to port your number. They would actually call you first before submitting the port request to verify you authorized it.
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Ok.....i didn't go shopping for another service nor did anyone call me, so i don't get it!#@! yikes !
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Then there is no way we could have done it.. And Verizon itself wouldn't have done it, I can't speak for those indirect retailers. they are all shady sales weasles.. But you must have given your info to SOMEONE, becuase no carrier can even request a port without it.
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I agree with big poppa, unless you maybe have an enemy? Posing as you and calling in that info, **** i dont know , go ahead and call me behind pero what is AWS?? 😕
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Totally agree... there is NO WAY without the Billing Info, ssn and other things.. if you don't have that then it comes back information not matching then nothing happens after that unitl it's followed up on. And that follow up is usually done by the customer checking the status of their port.
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PLEASE STOP LYING !!!
I was on ATTWS before my service somehow changed over to verizon without permission. I didn't contact anyone, I didn't order anything...and as it stands right now...I am waiting for Verizon to let ATTWS and me know what the F**k is going on! My complaint has been sent to the FCC, SO STOP MAKING YOUR COMPANY LOOK PERFECT BECAUSE THERE ARE NO PERFECT CELL COMPANIES!!!!
I was on ATTWS before my service somehow changed over to verizon without permission. I didn't contact anyone, I didn't order anything...and as it stands right now...I am waiting for Verizon to let ATTWS and me know what the F**k is going on! My complaint has been sent to the FCC, SO STOP MAKING YOUR COMPANY LOOK PERFECT BECAUSE THERE ARE NO PERFECT CELL COMPANIES!!!!
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I am only stating what I know... I have not had 1 person call in saying we stole thier number...
Answer me this though....
HOW did we get your information?? How did we get your account number with AT&T?? How did we get your Billing Address & Social Security Number??? How did we even get your phone number with AT&T???
Please tell me!
Answer me this though....
HOW did we get your information?? How did we get your account number with AT&T?? How did we get your Billing Address & Social Security Number??? How did we even get your phone number with AT&T???
Please tell me!
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I am gettiing so tired of hearing about this so called number snatching without any proof. There is certain information that we must have to port in a number and that information is is the property of the customer. It would be very hard for someone to make up an account number, and somehow make up a ssn that just happend to correspond with that account number and then just happen to know what the mobile number is as well. They are customers that have changed their minds and dont want an etf.
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Who said anything about making up the info?? It's obvious that the customer would have to have some participation in the process. In the most obvious cases I've seen/heard the customer was somewhat curious about porting and therefore starting talking to the Verizon store rep and asking general questions. The rep would then say something along the lines of we need this and that info to look that up for you. The NAIVE customer would give that to him and voila after "x" number of days, he/she is a Verizon customer, without any knowledge or even a Verizon phone. Like i said in a previous post probably just a few bad dealers, and most likely happening with other carriers, if not all of them.
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That probably is true but I'm sure some probably have had buyers remorse also.
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And if this IS true, why has the FCC not issued any type of statement saying there are investigation into the manner.. If SOOOO many people are being snatched, I would think AT&T would have reported this to the FCC by now, and some type of investigation would have been done looking into it..
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I want proof your network is the best network! I want proof AT&T Wireless is purposely delaying LNP Ports! I want proof proof proof!
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yes, proof proof proof!
It's all speculation.. And Technically Verizon's "OWN" network is not all that big.. it's about as big as everyone elses. If you have noticed, most of the network is made up of the "Extended" network, which is not Verizon's but another carrier, like Altell, and some of the other smaller cell companies.
It's all speculation.. And Technically Verizon's "OWN" network is not all that big.. it's about as big as everyone elses. If you have noticed, most of the network is made up of the "Extended" network, which is not Verizon's but another carrier, like Altell, and some of the other smaller cell companies.
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How about you get a current copy of Consumer Reports. Feb 2004, it'll show you the proof that you need.
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Screw consumer reports.. I work for Verizon
No company scored over a 75 on the consumer reports, and that is based on a 100 point scale.
I was very dis-satisfied with our scores. I will only be happy when Verizon scores in the 80's and 90's. All a 75 represents is a "Satisfied" customer. And "Satisified" customers are most likely to switch providers when offered a better deal. I want our customer be so overly happy with Verizon Wireless that they would NEVER EVER think about wanting to switch providers.
And about the coverage of the true Verizon Network. Go online to VerizonWireless.com and look at the coverage map for the "Nation Access" Network (Formerly the Express Network)
That is Verizon TRUE network.. Everything else is basi...
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No company scored over a 75 on the consumer reports, and that is based on a 100 point scale.
I was very dis-satisfied with our scores. I will only be happy when Verizon scores in the 80's and 90's. All a 75 represents is a "Satisfied" customer. And "Satisified" customers are most likely to switch providers when offered a better deal. I want our customer be so overly happy with Verizon Wireless that they would NEVER EVER think about wanting to switch providers.
And about the coverage of the true Verizon Network. Go online to VerizonWireless.com and look at the coverage map for the "Nation Access" Network (Formerly the Express Network)
That is Verizon TRUE network.. Everything else is basi...
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Dude get over yourself... I work for Verizon Wireless too, and A LOT longer than you have. No matter what, people will have a better experience with our service our network and our customer service.
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Another brainwashed employye who thinks Verizon Wireless is perfect with no flaws.
I'm glad I can't be brainwashed. I find flaws in everything, nothing is perfect.
The consumers report was crap like I said earlier, it did not do us any justice. We scored AVERAGE scores, We just happened to be the top average company according to that list.
And If you are soooo dedicated to Verizon Wireless you too would want to see scores ranging in the 80's and 90's even a 100 too! not in the 70's
Think of the consumer reports scores as being a grading scale in highschool.
75 would be a C, 74-70 would be a D, and 69 and below is a F. I want Verizon to come out scoring A's and B's not C's and D's
I'm glad I can't be brainwashed. I find flaws in everything, nothing is perfect.
The consumers report was crap like I said earlier, it did not do us any justice. We scored AVERAGE scores, We just happened to be the top average company according to that list.
And If you are soooo dedicated to Verizon Wireless you too would want to see scores ranging in the 80's and 90's even a 100 too! not in the 70's
Think of the consumer reports scores as being a grading scale in highschool.
75 would be a C, 74-70 would be a D, and 69 and below is a F. I want Verizon to come out scoring A's and B's not C's and D's
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u know those tests are pretty tough, we did well. Not the best but well... we invest lots of money into our network... we'll get there.
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When I look at the consumer reports you know what I see??
I see that we didn't loose AS BAD as the other carriers..
I see that we didn't loose AS BAD as the other carriers..
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AWS was not ready for LNP...they have received one of the highest amount of complaints in regards to taking FOREVER to port a number in/out. Also, AT&T publicly announced that their billing system was not working properly and they were having problems even adding new customers that were not even porting.
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Yes it will be increased from .05 to .45 begining March 1. To help off set the cost of LNP.
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Is it illegal to make a profit?
These carriers aren't charities. They are in business for one reason: to make money.
You don't have to have a cell phone. it's your choice. so stop bitching about fees.
we all knew that LNP would cost lots of money, and most of you bitched about not having it, and now that you have it, you don't want to pay for it. would you rather that everyone pays 30 cents or a dollar every month, or that you pay a fee when you want to port?
it's people like you that complain about rebates.
its nice to be out of the cell phone racket.
These carriers aren't charities. They are in business for one reason: to make money.
You don't have to have a cell phone. it's your choice. so stop bitching about fees.
we all knew that LNP would cost lots of money, and most of you bitched about not having it, and now that you have it, you don't want to pay for it. would you rather that everyone pays 30 cents or a dollar every month, or that you pay a fee when you want to port?
it's people like you that complain about rebates.
its nice to be out of the cell phone racket.
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So what if customers are just trying to get out of the 175.00 ETF. We are getting business back. Whether it be for 1 day, or 11 months. More likely then not AWS would loose $ if cust's do it but so what. At least they are for once going by our policy. I have only personally dealt with 2 instances of "number stealing" 1 was someone who said verizon took their number, no i do not know how they got it. Probably the cust screwed up somehow. 2nd was saying TMobile took his number but he went into the store and the dealer demanded his number. So thats all his fault. And think about it, how easy is it to get someones info? I'm not saying any company would but you can get anything if you got the cash and the skills. Again not saying a company would ...
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