ATT customer service surpasses Verizon in latest JD Powers survey
http://businesscenter.jdpower.com/news/pressrelease. ... »
asiatic1982 said:
"T-Mobile ranks highest in wireless customer care performance with an overall score of 777.........AT&T follows in the overall rankings with a score of 757 and performs well among customers who visit retail store locations and among customers who contact their carrier online."
http://businesscenter.jdpower.com/news/pressrelease. ... »
🙄 🙄 🙄 🙄 🙄 🙄
Typical AT&T Customer! Doesn't see the bigger picture on how carriers other than AT&T ranked higher in Overall Customer Satisfaction, which by the way, VERIZON WIRELESS DID!
http://www.jdpower.com/Telecom/ratings/Wireless-Cust ... »
You are referring to volume 1. the latest study is volume 2 and was released one day ago.
it is true
AT&T has moved above VZW is customer satisfaction. Specifically the retail store experience.
Stay focused and true. Keep your on the prize. Maybe next time you can move to..................average.