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Verizon's America's Choice Plan--i think i was tricked. Can i get back on it?
I had America's Choice from 2003-2009. At the beginning of 2009 I did not upgrade my phone, but I received an offer for the Nationwide plan. I asked the CSR if what is the difference and he said, nothing really. In fact it's better, data is now $1.99/MB. I rarely used data on my Kyocera 7135, but under AC I think I had data coming out of my minutes of use. Well, recently, my kid was playing with my phone and clicked onto the data and come to find out that I'm being charged $0.015/kb (or, $15.36/MB when you factor $0.015 x 1024 kb = 1 MB @ $15.36).
I called VZW and they said that since I have a PDA phone, I cannot receive the $1.99/MB rate. I feel totally duped!
What can I do? Is there any way to get back on the America's Choice calling...
(continues)
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There is nothing that you can really do, when a plan or feature is grandfathered, removing it for any reason, lie or otherwise, means that you can not get it back since it no longer exsists.
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Sales Expired, and just plain unavailable.
Though, Sales Expired plans come back like the wind changes in retention departments, from what I understand Verizon has been trying to wipe AC off the face of the earth.
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