Palm OS
Palm Verizon update 1.05a... a joke!!!
Hmmm.... I think I am going to post this on every board I can find so that as many people see this and choose another type of phone.
So here's my problem...
I have a Verizon Treo 650 which I have been using for about a year and a half.
Prior to that I used a Treo 600... and before that a Palm 7135 Kyocera.
So I am not a newbie to Palm.
Today I attempted to do the firmware upgrade to Verizon 1.05a... big mistake!!!
Phone looped into a E911 upgrade failure although I followed the instructions to the tee on the Palm website.
After about 2-3 hours of attempting to reboot, reflash, or whatever I could I finally called Verizon who gave me to Palm tech support. Tech support worked with me for almost an hour attempting everything to r...
(continues)
So here's my problem...
I have a Verizon Treo 650 which I have been using for about a year and a half.
Prior to that I used a Treo 600... and before that a Palm 7135 Kyocera.
So I am not a newbie to Palm.
Today I attempted to do the firmware upgrade to Verizon 1.05a... big mistake!!!
Phone looped into a E911 upgrade failure although I followed the instructions to the tee on the Palm website.
After about 2-3 hours of attempting to reboot, reflash, or whatever I could I finally called Verizon who gave me to Palm tech support. Tech support worked with me for almost an hour attempting everything to r...
(continues)
...
Update:
Well my 650 crashed and died during the Verizon update to firmware 1.05a.
I spend three hours between Palm and Verizon.
I guess Palm changed their mind about charging me for the repair after seeing
my mutiple posts here and on other boards.
Funny... my 3 posts on the Palm site are now gone.
I guess they screen the posts and don't want others to see the complaints?
They called me late in the day and offered to repair my device at NO charge.
I would just have to pay the shipping.
Too bad I had already spoke to Verizon and they agreed to send me a refurbished one for $50.
Thanks Palm for recognizing your problem with the download.
I do appreciate it.
Well my 650 crashed and died during the Verizon update to firmware 1.05a.
I spend three hours between Palm and Verizon.
I guess Palm changed their mind about charging me for the repair after seeing
my mutiple posts here and on other boards.
Funny... my 3 posts on the Palm site are now gone.
I guess they screen the posts and don't want others to see the complaints?
They called me late in the day and offered to repair my device at NO charge.
I would just have to pay the shipping.
Too bad I had already spoke to Verizon and they agreed to send me a refurbished one for $50.
Thanks Palm for recognizing your problem with the download.
I do appreciate it.
...
