I just talked to one of my customers that I activated on a two line family plan a couple of months ago. Somehow he keeps getting double-billed on the access fee for his plan, as if he had two seperate 800 minute family share plans, and he apparently has been over-paying for several months. I didn't understand why he wouldn't have questioned it before and then I see on his account that his current bill is something like $7000! Apparently he is some sort of marketing guy and travels all over Asia and India, uses his home T-Mobile number, and his company just forks over to pay his cell phone bill... no wonder he didn't catch on to the "small" problem of an extra $70! If one of you care reps gets the call from this guy, don't hassle him abou...
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will the nokia 7710 work with tmobile??? 😕

So my girlfriends phone bill 2 months ago was $312, then she got her phone bill for the previous month today and it was $1071, is there anything possible she can do to get the $1071 reduced? I mean, thats crazy, thats over a year of service for most people....
😳

Does T-Mo not have coverage in north carolina?

I had some guy lookin to upgrade his phone prettty soon and one of the features he was asking about being able to change the color and font of the text he sends other people. Ive never heard of this and he said some of his friends can do it. I didnt ask what other phones they had but just curious if anyone knew anytihng about this. . .Thanks

Am I just being touchy again, or is the constant ragging on the size of the TMobile customer base getting REALLY old? It's so typically American to assume that the bigger a company is, the better it is, and that is such a fallacy. By this reasoning, TGI Fridays is a BETTER restaurant than the locally owned bistro down the street where the four star chef handcrafts your food to your order. Home Depot is BETTER than the local hardware store that keeps weird old fixtures and discontinued, hard to find items that are needed for the type of homes your area has. Windows BETTER than Linux? I think not. Ford better than Ferrari? Don't make me laugh.

A smaller, leaner company is more aggressive in serving its customers because it needs to b...
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my contract is up either next month (feb) or in march, i am looking to do an upgrade, i have been on the $39.99 plan the whole time (no i am not looking for a handout) and i am looking at buying the Sharp Tm-150, and also switching my plan to the new $45.99 plan at the same time, my question is this, does every customer who is renewing get new customer pricing on equipment? or is there some form of pricing scale? i am asking so i know what to expect in terms of the phone cost, also do corporate stores process upgrades? and can phone costs be billed to the acct or must the phone be paid for in person? that is all 😎

They are dumb & dealers/reps who feed them this garbage need to be destroyed!

I'm trying to find out what the coverage is like in the DC area. If I go to places like New York or San Francisco or Cleveland am I going to have a signal?

Looking at the coverage map it looks like there is sparse coverage. I am thinking of buying the Samsung E-150 and signing up with T-Mobile but I am skeptical of their coverage...

Thoughts on coverage?

I heard this morning from a rep at the local tmobile store that they were going to offer the Mororola V3 Razor phone in February (which has been offered in Europe for some time). Does anyone have confirmation of this?
Thanks.

Do you know if they have Canada calling plans? (or North American)... ie. call Canada without roaming?

Thanks

Does anyone know when DT is scheduled to release their earnings and net customer addition numbers for Q4 2004? Thanks.

We just got a new photo kiosk in one of my locations, and it has Bluetooth capability. However, today I tried to send a photo from my V600 to it, and I couldn't seem to get the two devices to see each other. Does anybody have any suggestions? The kiosk said it was ready to receive, and I got the phone to the object exchange, but nothing happened.

Can somebody PLEASE tell me why some indirect dealers are selling nokia 3390's as "new" phones? (amongst other models) I mean I know if you're a customer it's your choice and you make the decisions, and if you accept a free 3390 with new service-it's on you...but why? We have so much better than that available for free!

I left a post for you in the Cingular forum.....

Mine starts Tomorrow 😁

Old News
But does anyone know what happened?
Article originally by TNDan21
Sorry if I missed it in forum

.

Companies ask SBC to block T-Mobile calls
By Jerri Stroud
Of the Post-Dispatch
12/15/2004

Traffic between customers of cell phone provider T-Mobile and the customers of 12 small telephone companies in Missouri could be disrupted today after the companies asked SBC Communications Inc. to start blocking T-Mobile calls after midnight Tuesday.

T-Mobile USA, based in Bellevue, Wash., said it would route the calls through long-distance companies to avert potential disruption. T-Mobile said it is willing to negotiate with the companies.

The 12 companies, including Fidelity Telephone Co. of Sullivan, say they have tried...
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http://www.thisislondon.co.uk/news/business/articles ... »

From the article:
HUNDREDS of jobs at T-Mobile in Britain are likely to go after the mobile phone company's German parent ordered a 10% job cull.


Deutsche Telekom is looking to cut 2,200 jobs at T-Mobile across Europe in an attempt to reduce costs of €150m (£104m).

Up to 650 jobs are feared to be going in Britain and as many as 1,200 jobs are likely to be lost in Germany.


About 3,500 workers based at the company's headquarters in Hatfield, Herts, have already been told of a 'save for growth' programme under which the company will need to reshape its business rather than chase customer growth. T-Mobile employs a further 3,000 in call centres.


...
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I'm thinking about going to work at a T-Mobile direct store that is opening in my area soon, and I'm very curious about what kind of compensation I might expect. I already have looked at all of the benefits, but I have no idea what the actual dollar amounts are that somebody might bring home. I realize that this is personal information, so I would appreciate it if any of you would be willing to maybe even give me a ballpark estimate. I would also love to know what the hourly wages are and how the commission structure works. Thanks to anybody willing to share. 😁